Zoom PCI Internal Manuel d'utilisateur télécharger pdf (Page 25)

Appendix A Troubleshooting 25

The cable modem’s STS light blinks for 5 minutes, goes off,

comes on again, and repeats.

Check with your cable service provider to make sure that high

speed access is available and running.

In rare instances, the cable signal may be weak or noisy. Be sure

the modem is attached to one of the ports on the first splitter after

the cable enters your home or office. Refer to the following dia-

gram or contact your cable provider.

Make sure there is no video amplifier on the same line with the

cable modem. (A video amplifier prevents data from returning to

the cable service provider's central office.)

Note:

Sometimes, when your cable modem service is restored

after a disruption, you may experience difficulty communi-

cating. If this happens, disconnect and reconnect the

power, and let the modem perform the automated syn-

chronization process again.

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Zoom PCI Internal Manuel d'utilisateur Page 25