ZoomCable ModemUSER’S MANUALEthernet/USB External
10 Zoom Cable Modem User’s Manual6666 Close any applications that may be open, then remove the CDfrom the CD-ROM drive.7777 Shut down the computer.Con
Chapter 2: Installing Your Cable Modem 114444 Plug the included power cube into a power strip or wall outletand then into the modem’s POWER jack. The
12 Zoom Cable Modem User’s ManualCompleting the InstallationPlease observe the following suggestions:• Do not block the modem vents in any way. Failur
Chapter 3: Using Your Cable Modem 133Using Your Cable ModemNow that you have installed your Zoom cable modem and ithas synchronized itself with the ca
14 Zoom Cable Modem User’s ManualIf You Unplug Your CableModem or Lose PowerIf you power down your cable modem, or if power is lost for anyother reaso
Appendix A: Troubleshooting 15Appendix ATroubleshootingThis section provides tips to troubleshoot your cable modem.By referring to these tips, you may
16 Zoom Cable Modem User’s ManualProblem: I cannot access my Internet service or send orreceive email.Solution: All the modem’s front panel lights—LIN
Appendix A: Troubleshooting 17Problem: I have connected a router to the cable modem butnow cannot access the Internet or send or receiveemail.Solution
18 Zoom Cable Modem User’s ManualProblem: I receive the on-screen message “ConfigureTCP/IP Failure Error.”Solution: First make sure that your Ethernet
Appendix B: Configuring Your TCP/IP Network Settings 19Appendix BConfiguring Your TCP/IPNetwork SettingsIf you are using a Macintosh or Linux computer
ContentsCHAPTER 1: GETTING STARTED ... 3INFORMATION FOR CABLE SERVICE PROVIDER...
20 Zoom Cable Modem User’s Manual3333 Under the Show drop-down tab (OS X 10.3.x) or theConfigure drop-down tab (OS X 10.2.x), choose Built-inEthernet.
Appendix B: Configuring Your TCP/IP Network Settings 214444 Close the TCP/IP Window. You will be asked if you want tosave the changes. Click Save.Cong
22 Zoom Cable Modem User’s ManualDebianAdd this line to the file /etc/network/interfaces:iface eth0 inet dhcpReboot with this command: /sbin/shutdown
Appendix B: Configuring Your TCP/IP Network Settings 23Windows 20001111 Open the Internet Protocol (TCP/IP) Properties dialogbox.aaaa From the deskto
24 Zoom Cable Modem User’s ManualAppendix CHow To Locate Your EthernetMAC AddressIf you are using the Ethernet port of your cable modem, yourcable com
Appendix C: How To Locate Your Ethernet MAC Address 252222 Under the Configure drop-down tab, choose Built-inEthernet or Ethernet.3333 Make sure that
26 Zoom Cable Modem User’s ManualAppendix DConfiguring Your WebBrowserImportant!This section is for Windows computers only. If you are using aMacintos
Appendix D: Configuring Your Web Browser 27Configuring Internet ExplorerThe following instructions are for Internet Explorer Version 5.0 orlater. (If
28 Zoom Cable Modem User’s Manual3333 The setup process will proceed differently, depending on youroperating system. The following table details the p
Appendix D: Configuring Your Web Browser 29Configuring Netscape NavigatorThe following instructions are for Netscape Navigator Version 7.2.(If you do
Chapter 1: Getting Started 31Getting StartedBefore you install your cable modem, you must have cablemodem service with a cable company.Information for
30 Zoom Cable Modem User’s ManualAppendix ERemoving the Cable ModemSoftware(USB option only)If you are a Windows user who connected the cable modemusi
Appendix F: Regulatory Information 31Appendix FRegulatory InformationFCC Part 15 Emissions StatementThis equipment has been tested and found to comply
3644-A 27319 ©2004NOTICENOTICENOTICENOTICEThis document contains proprietary information protected by copyright, andthis Manual and all the accompanyi
4 Zoom Cable Modem User’s ManualPackage ContentsYour package contains the following items:• Cable modem• Ethernet cable• USB cable• Power cube• Softwa
Chapter 2: Installing Your Cable Modem 52Installing Your Cable ModemThis chapter describes how to install your cable modem.• To connect the cable mode
6 Zoom Cable Modem User’s Manual3333 Connect the modem to the cable outlet.! If you have a wall outlet cable jack: Connect one end of thecoaxial cable
Chapter 2: Installing Your Cable Modem 7Connecting Your Cable Modemto a Router1111 The router should not be plugged in or powered up. If it is,unplug
8 Zoom Cable Modem User’s Manual5555 Power-up the router. Wait for the router to complete itspower-up sequence. The modem’s LINK light comes on.6666 Y
Chapter 2: Installing Your Cable Modem 9Installing the Software—USBUsers OnlyImportant!This section is only for Windows computer users who need to use
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