ADSL X5U S E R G U I D E
If you are prompted to enter your user name and password, remember that they are case-sensitive: 5 When you complete the installation and setup, clic
Chapter 1: Installation Instructions 11 Important! Do not connect additional computers or a network device (such as a wireless access point, router,
12 ADSL X5 User Guide DSL light should become steady on. If it does not, refer to the Troubleshooting section on page 57. Note: We recommend that at
Chapter 1: Installation Instructions 13 Establishing Communication You must set up the X5 so that it can communicate with your Internet service prov
2 The Zoom Configuration Manager opens and displays its Basic Setup page. Use this Web page to configure the modem so it can connect with your Inter
(if you are NOT using a static IP address) or on page 20 (if you have a static IP address). ¾ Select AUTOMATICALLY if neither of the special circums
Note: If your Encapsulation setting is not found (that is, if “No Encapsulation Protocol Detected” remains on the screen), select the Disable button,
Chapter 1: Installation Instructions 17 ¾ If your Encapsulation setting begins with something other than PPP: The EOA Interface—Add page will open.
Manually configuring the modem requires that you log in to the Zoom Configuration Manager and enter information on its Basic Setup page. (If you need
Chapter 1: Installation Instructions 19 Tip: If you do not know your Username and Password, contact your service provider and tell them that you mis
NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and docum
If You Did Not Connect If you did not connect and you are using settings provided by your service provider, repeat steps 3–7 above and ensure that yo
3 Enter the appropriate information on the WAN Configuration page. Use the table below as a guide. For this setting… Do this… Current Connection Sel
22 ADSL X5 User Guide 6 Verify that your Internet connection is working. Open your Web browser and try to connect to a familiar Web address. If you
Chapter 1: Installation Instructions 23 Once your initial computer has been successfully connected to the Web, you can now connect the other compute
24 ADSL X5 User Guide To Connect a Network Device This section provides general instructions for connecting a network device (such as a wireless acc
Chapter 1: Installation Instructions 25 Removing the X5 Software If you have a Windows computer and want to remove your X5—for instance, if you move
26 ADSL X5 User Guide Universal Plug and Play The X5 is enabled for Universal Plug and Play (UPnP™). This means that other devices plugged into your
Chapter 2. Monitoring Status 27 2 Status Monitoring This chapter discusses how to check the status of your modem and its ADSL connection. Most use
28 ADSL X5 User Guide Monitoring System Status If you want to check the overall system status, click the System Status icon at the top of any page
Chapter 2. Monitoring Status 29 Monitoring ADSL Status If you want to check the status of your ADSL connection, click the ADSL Status icon at the
Contents OVERVIEW ... 4 INSTALLATION INSTRUCTIONS ...
30 3 Advanced Setup Options The options that are set by default when the X5 is installed are sufficient for most users. However, those that want or ne
31 How To Use the Advanced Options Configuring the X5 for the situations described at the beginning of this chapter requires the use of the Advanced
32 ADSL X5 User Guide Tip: If you plan to specify advanced options, you can view detailed information about each option in the online help. To ope
33 This button… Opens a page that lets you… IP Filtering Set up rules to control the forwarding of incoming and outgoing data between your LAN and
34 ADSL X5 User Guide This button… Opens a page that lets you… RIP Specify whether the X5 can communicate with other routing devices and, if so,
35 Status Buttons The buttons in the Status group are typically used for maintenance and troubleshooting. The following table lists each button in t
36 ADSL X5 User Guide Administration Buttons The buttons in the Administration group are typically used for administrative tasks, such as diagnost
37 Changing Your WAN Settings Use the WAN Configuration page to change your Wide Area Network (WAN) settings and to specify a static IP address (if
38 ADSL X5 User Guide Changing Your Firewall Settings Use the Firewall Configuration page to change the X5’s firewall settings. To open this page,
39 Changing User Names and Passwords Use the User Configuration page to manage the user names and passwords that can access the Zoom Configuration M
4 Overview The X5 integrates an ADSL modem, a router, and a four-port switch in one device. It includes an advanced firewall, which allows you to con
40 ADSL X5 User Guide 5 In the Confirm Password box, enter the new password again to confirm it. 6 Click Save Changes. A message appears to let yo
41 Backing Up Your Configuration Use the Backup/Restore Config page to back up your current configuration or restore an old configuration to your X5
42 ADSL X5 User Guide To restore a configuration 1 On the Backup/Restore Config page, click Browse and navigate to the file containing the configu
43 Restoring Default Settings If you have changed the system settings on your X5 and for some reason want to restore them to the factory default set
44 ADSL X5 User Guide Using IP Filters Use the IP Filter Configuration page to set up IP filters to allow or block traffic coming into your comput
45 Appendix A ADSL Internet Settings Tables These tables are for customers whose service providers do not supply them with the ADSL settings to con
46 ADSL X5 User Guide Service Provider VPI VCI Encapsulation SBC (1) 0 35 PPPoE LLC SBC (2) 0 35 1483 Bridged IP LLC SBC (3) 8 35 1483 B
47 Service Provider VPI VCI Encapsulation Italy 8 35 PPPoA VC-MUX Jamaica (1) 8 35 PPPoA VC-MUX Jamaica (2) 0 35 PPPoA VC-MUX Jamaica (3) 8
Appendix B Front and Back Panels The front panel of the X5 looks like this: The following table describes the LEDs on the front panel. LED Descripti
49 The back panel of the X5 looks like this: Port or button Description DSL Connects the modem to the ADSL telephone wall jack. USB Connects the m
1 Installation Instructions This chapter covers the basic instructions needed to install your X5 and connect to the Internet. These instructions can b
50 Appendix C TCP/IP Network Settings If you are using a Macintosh or Linux computer, you must ensure that your computer’s TCP/IP network settings are
51 Macintosh TCP/IP Settings How you configure your Macintosh computer’s network settings differs, depending on your Mac OS. For OS X, follow the in
52 ADSL X5 User Guide Mac OS 7.6.1 - 9.2.2 1 From the Apple menu, choose Control Panels and then TCP/IP to display the TCP/IP Window. 2 Under Conn
53 Linux TCP/IP Settings The instructions for setting up boot-time DHCP vary dramatically by distribution, so you may want to refer to your particul
54 ADSL X5 User Guide Windows TCP/IP Settings How you configure your Windows computer’s network settings differs, depending on your operating syst
55 Windows 2000 1 Open the Internet Protocol (TCP/IP) Properties dialog box. a From the desktop, click the Start button, point to Settings, then Ne
56 ADSL X5 User Guide Windows 98/Me 1 Open the Internet Protocol (TCP/IP) Properties dialog box. a From the desktop, click the Start button, poin
Appendix D. Troubleshooting 57 Appendix D Troubleshooting The following are some problems you may experience and some possible solutions to remedy
58 ADSL X5 User Guide ¾ If you manually configured your modem, open the Basic Setup page, ensure that MANUAL is selected, then enter the correct
59 Windows XP Windows 98/Me/2000 a. On the Welcome to the New Connection Wizard dialog box, click Next. (If you see a Location Information dialog
6 ADSL X5 User Guide The CD contains the installation software, documentation, warranty, and Customer Support information. If anything is missing or
60 ADSL X5 User Guide Problem My X5’s DSL light continually blinks and does not stay solidly lit. Solution There are several issues that could cau
61 • If you are using a Windows computer, perform a Release/Renew operation: ¾ Windows 2000/XP: From the desktop, click the Start button, then poi
62 ADSL X5 User Guide Problem The computer on which I installed the X5 software is connected to the Web, but the computers connected through my ne
63 Appendix E Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted b
64 ADSL X5 User Guide U.S. FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digita
65 Safety Notices CAUTION: To reduce the risk of fire, use the supplied phone cord or an AWG 26 or larger UL-listed or CSA-certified telecommunicati
Declaration of Conformity Declaration of Conformity Overensstemmelseserklæring Conformiteitsverklaring van de EU Déclaration de conformité K
Chapter 1: Installation Instructions 7 • Additional Ethernet cables. These are required only if you plan to connect more than one computer/network
8 ADSL X5 User Guide Note If you need to use the X5’s USB option, you must remove any existing USB modem drivers on your Windows computer before ins
Windows Vista: If the AutoPlay dialog box appears, click Run Setup.exe. If the User Account Control dialog box appears, click Allow. 4 Select your la
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